If your Smart Figure doesn't respond to attacks or triggers or is stuck in an audio loop, please remove it from the Power Activator, then insert it back onto the base.
We don't recommend that you pull the Smart Figure off the Power Activator, as it is designed to pop off. To remove it, switch to Exploration Mode and spar with the villain or hero until they are defeated. They should pop off the Power Activator at that point. Now insert the Smart Figure back onto the Power Activator.
If this doesn't help, turn off your Repulsor Gear, remove the Smart Figure from the Power Activator, then turn off the Power Activator. Wait 30 seconds, then turn the Repulsor Gear and Power Activator back on again.