Having issues playing videos or animations on the website? It could be due to an outdated browser version or Adobe® Flash® Player version.
Outdated Browser Version
Unsure how to check if you have the latest browser version? Don't sweat it – click here for complete steps.
Outdated Adobe® Flash® Player Version
You can check if you have the latest Adobe® Flash® Player version using these steps:
- Visit http://www.adobe.com/software/flash/about.
You should see a small box on the right hand side of the screen that says Version Information. You'll see a red message displayed here if your current Adobe® Flash® Player is out of date.
- Click the yellow Update Now button to update your Flash Player.
Still having issues? When in doubt, try clearing your browser's cache. It can fix a number of common loading issues. Click here for complete steps.