Check the steps below for help requesting a refund on a Disney Crossy Road purchase.
- Visit Apple's support site: https://getsupport.apple.com/
- Select 'Apple ID'
- Select 'iTunes Store & App Store'
- Choose the most appropriate topic for your issue
Click the Contact Us button at the bottom of this article and complete the prompts.
When writing your message to us, we'll require the following information in order to help:
- Your full name as it appears on your Google Play account
- Your Email address as it appears on your Google Play account
- Any additional Google Play order numbers
- An explanation of your refund request