How do I enable 3D acceleration?

To enable your 3D Accelerator card in the game:

1. Press F1 while in the game.
2. Select Options [O].
3. Select 3D Hardware Acceleration [3]. This toggle automatically selects your secondary display adapter if it finds one. If it does not find one, it will choose your primary display card if it has 3D capabilities.

If this feature does not appear to work or you cannot change the setting to ON, you most likely do not have a Direct3D accelerator or you do not have your drivers installed correctly. Another cause for this would be if you have disabled 3D Hardware Acceleration in DirectX or through the graphics card's software.

If your primary graphics card is a 2D/3D card and you have a secondary display adapter, you may wish to use the 3D features on your primary graphics card. To do this:

1. Select 3D Hardware Setup... from the Options Menu.
2. Select Primary Display Driver and press ENTER.
3. Select Microsoft Direct3D Hardware acceleration through Direct3D HAL.

Frequently the default brightness setting on 3D cards is higher than when using your 2D card, which can make the game look washed out or pixellated. To turn down the brightness setting on the card:

1. Right-click on the desktop.
2. Go to "Properties".
3. Click on the tabs for your 3D video card and look for a "gamma" setting. Experiment with the setting until you find one that looks good in the game.

You can also use the in-game brightness setting:

1. Press F1 to go to the Main Menu.
2. Press "O" for the Options screen.
3. Scroll down to "Brightness".
4. Use the keyboard arrows or gamepad or joystick to turn the brightness down.

Why am I having video card issues in my DirectX program?

If your video card is not 100% DirectX compatible, you may encounter any of the following problems:

• DirectX may identify your card incorrectly and install the incorrect driver for your card.
• Black Screen: Your screen may go black but the sound and music will continue to play.
• Corrupted Graphics: You might see horizontal or diagonal lines over the screen.
• Flashing Graphics: You may see flashing corrupted graphics on the screen.
• Strange Colors: Your video card may display the colors incorrectly.
• Slow Graphics: The gameplay may be slow.
• Double Vision: Have you ever worn 3D glasses that didn't work quite right?
• Your game may crash to the desktop when trying to start the game.
• If you have encountered any of these problems, check with your video card manufacturer for updated drivers.

How do I test my sound card and video card for DirectX compatibility?

Instructions on how to test for DirectX compatibility can be found here.

Why am I experiencing low frame rates in the game?

You may experience frame rate drops or graphics problems while playing the game, especially on a low-end system. Some of the problems you may see are:

• It may be difficult to open doors or there may be a long pause before doors open.
• You may experience intermittent pauses in the game, especially during cutscenes.
• Room transitions may take a long time.
• You may have problems maneuvering.
• The lip sync during cutscenes may be off.

Why is the launcher screen too large to fit on my display?

If your font size is set to Large Fonts, the launcher will appear to be twice as large as it should be and you may not be able to see all of the launcher buttons. We suggest you set your fonts to Small to see the entire launcher. To do so:

1. Right-click on your desktop.
2. Click on "Properties".
3. Click on the Settings tab.
4. Click on the box under Font size near the bottom.
5. Click on "Small Fonts".
6. Click on the OK button at the bottom of the window.