Can I move the program folder after installing the game?
If you wish to move the the game to a new folder, we recommend that you uninstall first, then reinstall to the new location. When uninstalling, make sure to choose Yes when prompted to keep your user profile so you do not lose your progress. Simply moving the folder will cause the uninstaller to be unable to find the program and you will need to manually uninstall the game.
I am getting an error during installation, "DXSetup Error -7" or "DXSetup Error -8"
You may see the error DXSetup Error -7 or DXSetup Error -8 during the installation of DirectX if you do not have Audio Compression, Sound Recorder or Volume Control installed on your computer prior to installing DirectX. To correct this, you will need your Windows CD handy to install those modules.
I get a message "Isset_se caused a general protection fault in setup.exe at 0001" when I try to install the game.
This is usually caused by a conflict with a background application, usually something like McAfee or Norton virus scanning program. Shut down ALL other programs running in the background, then install the game. (If you have Point32 or Mswheel in your Close Programs window, end task on those also.)
To close your background applications, use CTRL+ALT+DEL. This will bring up close programs. END TASK on each item except for EXPLORER and SYSTRAY. You will need to repeat for each item.
This can also occur if there if the SET TEMP parameter is missing from the Autoexec.bat file of the system. To correct this, go to START, then RUN, and type in 'sysedit'. Click OK. In the Autoexec.bat file, look for a line that starts "Set Temp". If none is present, type on a blank line:
and save the change. Restart the system, then install the game.