Can I move the program folder after installing the game?

If you wish to move the the game to a new folder, we recommend that you uninstall first, then reinstall to the new location. When uninstalling, make sure to choose Yes when prompted to keep your user profile so you do not lose your progress. Simply moving the folder will cause the uninstaller to be unable to find the program and you will need to manually uninstall the game.

I am getting a Nvidia Open GL driver component missing or driver mismatch error when I try to run the program.

This occurs when the drivers for the Nvidia video card are out of date. Install the latest driver here. Also, make sure to update DirectX.

I installed the game, but the shortcut did not appear on the desktop.

The shortcut may not appear on your desktop after installing the game if multiple users use one computer and the system is configured with each person having a separate profile. If your system is configured this way and you choose to create a shortcut to the game during installation, it may not appear on your desktop. If this occurs, just go to the Windows Desktop folder and copy the shortcut to your current desktop or copy the shortcut from the Start Menu to your desktop.