For more information, please refer to the guide included with your product.
IMPORTANT: The Controllers, Tracking Beacon and Lenovo Mirage AR Headset are supported by Lenovo. For all issues related to the support of MARVEL™ Dimension of Heroes gear, please contact Lenovo support.
Safety instructions for parents and adult supervisors
This product is an AR headset that uses complex technology that is not recommended for use by children under 13 years of age. Children aged 13 or older using the product should be supervised and guided by adults to avoid potential hazards. In addition, this product contains electrical components, and precautions should be taken by all users during its use and handling to reduce the risk of electric shock.
Parents or adult supervisors should also periodically inspect the phone being used with the product for damage (including its charging equipment and other small parts and accessories) to ensure that it is safe and working properly.
Plastic bag warnings
Danger: Plastic bags can be dangerous. To avoid danger of suffocation, keep this bag away from babies and children.
Built-in rechargeable battery warnings
Danger: Do not attempt to replace the internal rechargeable lithium ion battery. Replacing the original battery with an incompatible type may result in an increased risk of personal injury or property damage due to explosions, excessive heat, or other risks.
Do not attempt to disassemble or modify the battery pack. Attempting to do so can cause harmful explosions or battery fluid leakage.
When disposing of the battery, comply with all relevant local ordinances or regulations. Do not dispose the battery pack in municipal waste. Dispose used batteries according to the instructions. The battery pack contains a small amount of harmful substances.
To avoid injury:
- Keep the battery pack away from open flames or other heat sources.
- Do not expose the battery pack to water, rain, or other corrosive liquids.
- Avoid short-circuiting the battery pack.
- Keep the battery pack out of reach of small children and pets.
To extend battery life, we recommend charging the battery to at least 30 to 50% capacity each time, and recharging it every three months to prevent over discharge.
Alkaline battery warnings
When replacing the alkaline batteries, only use a compatible type or an equivalent to the one recommended by the manufacturer. Alkaline batteries can explode when they are used, handled, or disposed of improperly. When disposing of alkaline batteries, comply with all relevant local battery disposal ordinances and regulations. In addition:
- Do not disassemble or short-circuit batteries.
- Insert the batteries correctly according to the +/- symbols for their polarity.
- Remove batteries from the product when not in use.
- Do not recharge alkaline batteries.
- Do not dispose of batteries in fires.
- Do not allow metal objects to come in contact with the battery terminals.
- Do not mix new batteries with used batteries, or mix batteries of different types (such as alkaline with carbon zinc).
For proper battery installation and removal, follow the manufacturer’s instructions for this product. Keep batteries away from small children. If swallowed, consult a physician immediately. If the batteries are leaking, avoid letting the battery fluid come into contact with your skin and eyes. If battery fluid has already come in contact with your skin, wash your skin with clean water. If battery fluid has already come in contact with your eyes, avoid rubbing your eyes. Consult your physician immediately.
High volume warnings
Warning: Exposure to loud noise from any source for extended periods of time may affect your hearing. The louder the sound, the less time is required before your hearing could be affected. To protect your hearing:
- Avoid turning up the volume to block out noisy surroundings.
- Turn the volume down if you cannot hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness in your ears, ringing in your ears or muffled speech, you should stop listening to the product through your headset or headphones and have your hearing checked. To prevent possible hearing damage, do not listen at high volume levels for long periods.
Pre-existing health conditions
Consult your doctor before using the product if you have any pre-existing medical conditions that may prevent you from having a safe AR experience. Such conditions include heart- and blood pressure-related ailments, and psychiatric disorders such as anxiety or post-traumatic stress. Pregnant or elderly individuals should also consult a physician before using the product.
Do not use the product if you are sick, tired, under the influence of drugs, alcohol or other intoxicants, or if you are feeling generally unwell. Use under these conditions may exacerbate any symptoms you are already experiencing.
This product produces visual effects which include flashing lights. A small percentage of individuals may experience seizures, epileptic seizures, fainting, or severe dizziness when exposed to flashing lights or to certain light patterns, including people who have no history of these conditions. If you have a previous history of epilepsy, seizures, loss of awareness, or other symptoms linked to an epileptic condition, consult your doctor before using this product. Do not use the product if you are tired.
If you are supervising or watching someone else using the product, immediately stop them and consult a doctor if they experience any of the following:
- Involuntary movements such as eye or muscle twitching
- Fainting or loss of awareness
- Altered vision
AR products can cause motion sickness for some users. If you or anybody else using the product feel dizzy or become nauseous while playing, stop using the product and rest. Avoid operating heavy machinery, driving, or taking part in strenuous activities while symptoms persist.
Repetitive strain injuries and eye strain
Follow these guidelines to avoid problems such as skin irritation, carpal tunnel syndrome, tendinitis, or eye strain:
- Take regular breaks. Stretch your arms and legs and move about during this break to ensure proper circulation. The required length and frequency of breaks may vary for individuals.
- Avoid playing for too long. Over-exertion and fatigue increases the risk of injury.
- If your limbs, body, or eyes become sore or tired, or if you experience burning, numbness, stiffness, or tingling during use, stop and rest for a few hours before trying again.
- If any of the above conditions or other conditions persist after use, stop using the product and consult your doctor.
Avoid operating heavy machinery, driving, or taking part in strenuous activities while symptoms persist.
Physiological and psychological effects
AR can lead to intense experiences. They are immersive and can appear life-like to the user. As a result, you may experience physiological and psychological reactions to them as if they were real.
A common response to AR products is people trying to interact physically with simulated objects. However, these objects do not exist in the real world, and you may risk injury if you try to interact with them as if they do.
Intense content, such as violence, horror, or emotional content, can cause an adrenaline response. This can lead to increased heart rate and blood pressure, anxiety and panic attacks, fainting, or other serious reactions. In extreme cases, it can trigger PTSD attacks. Avoid using the product if you have a history of these types of reactions to real life events that are similar to the content depicted by the product.